HappyEasyGo — Reg refund of Air Fare

Sir, I have booked the Air tickets through HappyEasy Go site in the month March 2020 and due to lock down and the cancellation of flights by the respective Airlines I have not travelled during the period.
But the refund amount is not yet refunded by the Travel Agent Happy Easy go company.
I have also contacted with the respective airlines through their customer care and email and they told and replied the refund amount is already returned to the Travel Agency,
But till date I have not received the refund.
The screenshot of the tickets are attached for your ready reference..
Please help me..