[Resolved]  HappyEasyGo — regarding refund

Website:

m.happyeasygo.com

I booked my ticket through this app on 6th April, they charged me the amount but it was written later that the e-ticket will be generated in an hour, hours later I got a call from female executive that Due to change in price my ticket couldn't be booked and they can only refund the money or charge more. I asked them to initiate refund, A day later I got a mail from cashfree that the amount will be refunded within 7-10 business days, it's already 12 days neither the amount is refunded nor there is anyone picking up the call from their side.
My ticket was for 4595/-
They said to contact in the same number they called me, but they aren't picking up.
Kindly look into this matter so that nobody else gets cheated from such fraud company.
I want my refund back.
Also, I have attached all the relevant screenshots, serially.
Do not spare such frauds!