HappyEasyGo — Regarding refund for cancelled flight by the airlines due to covid

I have booked my ticket from happyeasy go from jaipur to bombay on 30th of march 2020 as a result due to lockdown Go aor airlines has cancelled its flight and all the passengers were to be refunded within a month but i did not get my refund so i called on the airlines and they checked it has already been refunded to my agent that is happyeasy go ...i tried to contact woth happy easy go in whatever medium possible whenever i call they raise my incident and tell me it will get reflected in my account in 90 days i always wait for three months and do the follow up again they again told me to wait for 90 ... its been more than 2 years i have not recieved my refund yet ...please let me know if required any details to be provided