HappyEasyGo — Regarding your horrible refund processes

A customer is complaining about HappyEasyGo's refund process, stating that they have been waiting for their refund since May 2022 and have not received any updates or resolution despite numerous attempts to contact customer service. The customer was threatened and has been unable to communicate with the company as their phone numbers are unreachable. The airlines have initiated the refund, indicating that the issue is with HappyEasyGo. The customer is requesting a prompt resolution and an apology for the inconvenience and stress caused by the company's handling of the situation.