HappyEasyGo — they are not helping with booking the tickets and credit shell

Address:

Gurugram

I had my trips in april during the lockdown period, the airlines have already given the credit shell and but this agency is not allowing or helping me to book the tickets, i have sent end number of messages in twitter but their resolutions are equal to null. The customer care number never works, end number of people are literally crying for their money, but they don't seem to bother anything. 11k is the amount which they are not refunding, its my hard earned money. No response at all.