HappyEasyGo — they confirmed payment but didn't book the ticket

Address:	560076
Website:	www.happyeasygo.com

I was trying to book the ticket from happy easy go but trust me its not easy. From mumbai to bangalore i have made the payment however after getting the payment website said payment failed however same time i got the email from happyeasygo that they have received the payment and i will get my ticket within 45 mins. After 45 mins i got another email that they wont be sending ticket as price of fair has been increased. I called them and told them that i can pay balance amount however customer service asking me to book a fresh ticket. However i they didnt help me. They have pathetic customer service same like their website. If anyone reading from happyeasygo find below my trip id:[protected]. I would like to give -5 star for this kind of pathetic service.