HappyEasyGo — ticket delay and no refund

Address:

Jaya Enclave, New Bowenpalyl, Plot no. 19, Hyderabad, Andhra Pradesh, 500011

I am tired and exhausted and i am going to say this if you guys don't know how to run a company maybe you should not. I have booked a ticket from tirupati to hyderabad on october 3rd. The transaction was successful and i did not receive my ticket for almost one and a half hour. I tried calling, mailed but no one replies and you say that you are 24x7. Stop joking. So i booked another flight and that one was perfectly good. Now after around 2 hrs, i get the ticket from the previous transaction. Now i have 2 tickets on the same day. When i try to cancel the previous one i get 0rs refund for 7328rs that i have paid. It was your mistake when i pay i want the ticket to come just after not after two hours. What kind of fradulent business is this? If i don't get my refund i am really thinking of suing you.