HappyEasyGo — Transaction Failed and Amount Debited from account

I had made a flight booking from Happy EasyGo on 22nd nov, While making the booking, When I was directed to the payment page, and I entered the details of my card, the transaction failed and I was re-directed to the start window to initiate the booking. Cause I was unable to make the booking through this platform. I booked my tickets through another platform.
After a few days When I checked my statement I saw my amount was debited for that booking, I instantly checked my mails, msgs and other things if I had received any communication from Happy Easygo for the same. But there was no communication regarding my booking and travel details anywhere. It was only after I opened the application I saw the booking there where my correct email id and mobile no were mentioned but still I had received no communication from their end.

I had 2 tickets on the same name and of the same time which were of no use to me.

I tried to contact their customer care numbers but no number was reachable, it was either switched off or not reachable. I tried calling them multiple times and had also emailed them but there was no response from their end.

They have done a fraud and they have no point of communication between the company and the customer.

It is highly disappointing to not have a solution for a thing which isn’t done from my end.
Happy Easygo has done a fraud and they are not even contactable foe the same

I would want a full refund of my amount
Firstly the transaction was not successful and even then my account got debited without my notice and secondly even if tue booking was done they should have communicated the same via any means which they didnot. I wasn’t aware of any such booking.

I would really appreciate if you can resolve this foe me