Hathway — 1115610 extension

Address:

Bangalore, Karnataka

Dear Mageshwai, If I send 5 mail you replies once with same content as “you are forwarded to you head office and will get back to you. I am really fed up of this kind of mail as per Mr Ajith it will refunded to me within 2days but it is already one week .If any other service provider they should have closed below issue long time back. Do to the typo error I have added my account number 111560 instead of 1115610 please let me know I have found out this issue not by you still you are escalating, forwarding. working on I do not want automated message any more I need time when you are going to revert the money. For me 2000inr is a huge may be it is silly for you. Please let us know you head Office is in this planet or outside of our solar system because you have escalated so many time to you head office but I didn’t get any single valuable response If you are not able to close kindly give your superior number or mail address Thanks & Regards, Rijesh Thomas From: Mageshwari [mailto:[protected]@hathway.net] Sent: Tuesday, June 09, 2015 3:42 PM To: Rijesh Thomas Subject: FW: 1115610 extension Dear sir, The issue is already escalated to our HOD for the refund of amount, once we get the revert mail, confirm the same to you and od the needful. Regards, Mageshwari From: Rijesh Thomas [mailto:Rijesh.[protected]@aexp.com] Sent: 09 June 2015 PM 01:28 To: Mageshwari; [protected]@hathway.net; [protected]@hathway.net; [protected]@hathway.net; Abhishek Cc: [protected]@hathway.net; Bangalore Helpdesk Subject: RE: 1115610 extension I have not got my money back or if it is not possible let me know I can find an alternative option Thanks & Regards, From: Rijesh Thomas Sent: Monday, June 08, 2015 6:37 PM To: 'Mageshwari'; '[protected]@hathway.net'; '[protected]@hathway.net'; '[protected]@hathway.net' Cc: 'Rijesh Thomas' Subject: RE: 1115610 extension Hi I have not got any back as of now Thanks & Regards, Rijesh Thomas From: Rijesh Thomas Sent: Friday, June 05, 2015 1:43 PM To: 'Mageshwari'; '[protected]@hathway.net'; '[protected]@hathway.net'; '[protected]@hathway.net' Cc: 'Rijesh Thomas' Subject: RE: 1115610 extension Hi As per my conversation with Mr Ajith I suppose to get money back from you but till now no update has come yet no has received Please let us know any hope to get back the money. Thanks & Regards, Rijesh Thomas Senior Travel Counsellor From: Rijesh Thomas Sent: Wednesday, June 03, 2015 1:18 PM To: 'Mageshwari'; '[protected]@hathway.net'; '[protected]@hathway.net'; '[protected]@hathway.net' Cc: 'Rijesh Thomas' Subject: RE: 1115610 extension Dear Magehwari, I have found out myself please find below mail and revert the money. I do accept that typo error has done at my end too (Consumer Number. 111560 instead ) but it should not take this much time and you have to come back to us saying this not that I have dig around and get this details. Now Please let us know what action do you take on this. If you are not able return the money because I have put my account number as 111560 instead of 1115610 please let me know. Now you can say this is my mistake you have to bear it I hope you do something this time [protected] Forwarded message[protected] From: Customer Support Date: Jun 3, 2015 9:35 AM Subject: 'ICICICARE=[protected]' Bill Payment To: [protected]@yahoo.com Cc: Dear Customer, Greetings from ICICI Bank! Please ignore the previous e-mail as it was erroneously sent. As per our telephonic conversation on June 2, 2015, we wish to inform you that, we have checked the status of the above transaction and found that it is marked as success and the payment for the same has been sent to Hathway Internet on May 2, 2015 along with merchant reference number 2263540. Below are the transaction details: TPSL ID:[protected] Merchant ID: 2263540 Consumer Number. 111560 We request you to co-ordinate with the merchant for further assistance. We thank you for your patience. Sincerely, Prasanna Lakshmi Customer Service Supervisor