Hathway Broadband - Bangalore — pathetic internet facility- very intermittent dis-connectivity of network

Address:

560040

I have been raising the issues from past 1-2 months on regular dis-connectivity. Its very sad that people are not even looking for helping a customer.
I will wait for one more day and later i am going to raise this as a concern in consumer forum.

It been crazy connectivity issues and disconnection problems from past few weeks for me. I have been talking to customer care and also raising service requests over app and web, but no one has ever called me asked regarding the intermittent problems we are facing. I have highlighted this to multiple people but no one seems to be bothered to rectify the problem. I have already paid 1 year whole amount as well, else i am seriously thinking of changing this network to ACT which provides amazing customer service.

I need this problem to be fixed ASAP and get my pack extended for 3 more weeks as i have faced tremendous network issues.

My account number - [protected]
Karthik V
Gmail ID - [protected]@gmail.com