Hathway Ca — Download speed is 16.99 and upload speed is 3.99 you are advertising 40 mbps speed and 100 gb why the fake commitment are advertising to

Address:

500049

I am utilizing since last 1 and half year every time committed speed is below the limit, everytime. When we are trying to contact the customer help line it is a lenghty procedure we have to try minim 15 mints other wise it is not possible.
Why the company is giving false commitments and advertisements to the public, it is just cheating by false advertisements. If you are not in a position, please refund the amount paid to you by disconnecting by broadband connection immediately. Without any notice.

Even we are not getting half of the committed speed at any point of time. Your system also not updating the customer status of eligibility automatically and because of this reason it is always showing consumed allowed speed,

Regards

Madhusudhana rao
[protected]
[protected]@gmail.com
Madhusudhan. [protected]@solon.com