Hathway Cable And Datacom Ltd — Internet speed and billing

Address:

16Vaishali Nagar, Indore 452009

I have installed 40mbps home broadband from M/s Hathway Cable & Datacom ltd. to do the work from home during pendamic period. I have never achieved 40 Mbps speed. I made several complaint but in vein. Although I got a Tax Invoice for Rs.1462/- for renewal and I paid the same online before due date but said provider does not reflect it and update after the due date.
Consequently my connection deactivated and charged extra Rs.308/- for reactivation as payment did not received in due course of time whereas I have proof for such payment.
Please resolve the same

Regards,
Mahesh Joshi
[protected]@gmail.com
[protected]
Indore