Hathway Cable & Datacom — billing prepaid customer after request for disconnection | |
Even i am facing the exact same issue. I was a prepaid customer. I requested for disconnection as i was relocating to a place where hathway is not available. I had a month to relocate but hathway doesnt have a prepaid plan of less than 3 months so i opted for disconnection. But your executive called and asked me to pay 950 rs to keep the internet working for a month. I relocated after a month and started getting mails from hathway rrgarding due bills. Each time i have replied saying i am a prepaid customer and have opted for disconnection. Now the rest of story is similar to above where they are adking me to pay or they will take legal action in delhi consumer court. Anybody facing similar issue pls contact me at frompushkar @ gmail.com. There are people with similar who are planning to take collective action against the company. Was this information helpful? | |
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