[Resolved] Hathway Cable & Datacom — broadband

npbhat0

Address:

Bangalore, Karnataka, 560010

Respected sir/madam,

I kiran v jannu, my account number is [protected] and registered mobile number is [protected] and mail id is [protected]@gmail.com, first i requested for a new broad band connection on 10/2019, but due to local cable operators issue activation not done so i requested for refund on 12/02/2019, but till now my refund amount is not credited am requesting every day to your customer care number but response,
And customer care guys without my knowledge closing the tickets without any comments, and when ever i called to customer care i getting the same answer as our backend team get back to you, till now from any end i didn't received my amount
Please help me out of this...

Regards
Kiran v jannu

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Apr 10, 2019

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2019

Hathway Customer Care's response Dear npbhat0,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband