Hathway Cable & Datacom — channels blocked by hathway service provider

Address:

New Delhi, Delhi, 110059

I have procured a digital cable connection of hathway through ajit hooda cable tv network, uttam nagar, new delhi - 59 two months back. My card no. Is[protected]. Last month, i have deposited rs.500/= to ajit hooda cable tv network to rationalize the channels after receiving the information. All the required channels opted by me were coming till 10th mar'19. Ajit hooda cable network has taken the rs.500/= charge from me on 8th mar'19. But after 10th mar'19, the screen is continuously showing "channel is blocked [4]". After great effort & continously follow up with ajit hooda cable network, the service was resumed on 15th mar'19 but to my surprise sony & zee network channels are still showing blocked. On continously enquiring, they are saying that it is going to start within a hour or two and please keep your setup box on. But after so many calls & personal visits, ajit hooda cable network told me that sony & zee tv channels will start from next month onwards.

Ajit hooda cable network has taken rs.500/= for all these channels opted by me but not providing me the requisite service and saying that whatever you want to do, you can do it.

Please do the needful...