[Resolved]  Hathway Cable & Datacom — failed transaction not refunded for 2 months.

Date: 13/09/2018

I did a payment for hathway, the money has been debited from account and transaction failed. I've not received the refund till now. The first transaction using tech process solution ltd has failed.

Account number:[protected]
Inr 2152.00
To: fn/shp/[protected]/l77419_hathway cable & datacom ltd

When i called you, they asked to call my bank, i called the bank, guess what — they are telling the money is gone. And i figured out paynimo was handling the payment while i made the transaction and reading other complaints registered here i came to the conclusion that you are one worst internet service provider in our country

Need the refund soon. I've got the whole records and my bank is backing up me on this with legal help. This has become your habit. Not refunding failed transactions.

Hathway has become one of the worst experience for me. One of the worst internet service provider in india. Please don't opt for hathway.
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Dec 2, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2018
Hathway Customer Care's response
Dear John Do,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
Nov 03, 2018
Updated by John Do
When ?? After another two months ??
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