Hathway Cable & Datacom — fraud in the name of closing my account.

Address:	New Delhi, Delhi, 110063
Website:	Internet service provider

I had stopped using the services of hathway in last year September still I used to get regular calls from hathway agents about new schemes and asking me to renew the services.
on 20th April, 2018 I again received a call from a hathway agent to renew my account on which I asked him not call me again as I had already made it very clear that I was not interested in using the services. The agent then told me that he will be sending an OTP on my mobile and upon confirming that my account will be permanently closed and I will not be bothered again with any call from Hathway regarding their schemes.
I did not suspect anything and gave the OTP no when asked as the message did not mention anything about any amount being deducted or anything being charged.

A few days later I again received a call from hathway asking me to pay Rs 1000 more to upgrade my plan saying that I have already made a payment of Rs 500 and it will be better if I upgrade the plan. I did not make any payment so I just ignored the call.

On May 1st I received a message from Lazy Pay stating "bill amount of Rs 440 has been generated with a due date of 3rd may" and started getting several messages from lazy pay to pay the due amount.

I had no idea that the agent from Hathaway was going to renew my services without my authorization. LAZYPAY is now charging me for the services I have never used. This is some kind of trickery that Hathway uses on their customer without their knowledge to extract money.

Even after sending repeated emails I have not received any reply, in fact, their customer care nos are not working.
please look into the matter urgently as Hathway doesn't seem interested to respond to serious fraud matters and the LAZYPAY is charging me every day for the delay in the payment.