Hathway Cable & Datacom — hathway broadband - pathetic service and resolutions

vkarthik003

from Mumbai, Maharashtra

Address:

560040

I have been raising the issues from past 3-4 months on regular dis-connectivity. Its very sad that people are not even looking for helping a customer.

It been crazy connectivity issues and disconnection problems from past few weeks for me. I have been talking to customer care and also raising service requests over app and web, but no one has ever called me asked regarding the intermittent problems we are facing. I have highlighted this to multiple people but no one seems to be bothered to rectify the problem. I have already paid 1 year whole amount as well, else i am seriously thinking of changing this network to ACT which provides amazing customer service.

I need this problem to be fixed ASAP and get my pack extended for 3 more weeks as i have faced tremendous network issues.

My account number - [protected]
Karthik V
Gmail ID - [protected]@gmail.com

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Comments

dotindia

from New Delhi, Delhi

Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Concerned authority of grievance

=> click on Central Government

=>select Ministry/Department => Telecommunication

=> Description

=> security code

=> submit