[Resolved] Hathway Cable & Datacom — hathway cable & datacom - harassment despite cancelling the connection | |||||
I was living in Walhekarwadi, Pune before one year ago. when i subscribe Hathway broadband connection in Aug 2016, for first 2-3 days that works fine but after that even my gmail account cannot opened which was not according to the speed plan which they promised or advertised to me. i went 3 times within two weeks into there office in Chafekar Chauk, Pimpri-Chinchwad. i raised issue & ask to send a representative to check the fault but nobody came to my house and checked the issue whether it was in my laptop or broadband. one month passed in this mess so i wind up that broadband wire and kept outside the window. They have send many mails and called to pay bill for there service which they did not even provide. every time i replied them that how many days i have been using your service tell me? they would not give any answer and asked to pay bill only. Next 2-3 months i was getting bills on email so i called there customer care and said that i'm not using your connection anymore why hathway is sending bills to me? she said that first clear your due bills then i'm going to raise request to cancel it else you will get incremented bills. But now from last 2-3 days i'm getting harrassing calls continously even i'm working. said that we are calling from delhi court and fraud case is filed against you. so pay bill of 11089 /- (i dont know how they calculated this huge amount) in next 2-3 hours else you have to come in delhi court. i have to file a case in consumer court against www.hathway.com if anyone wants to join my complaint can write me on my email id [protected]@gmail.com Was this information helpful? | |||||
Nov 17, 2018 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support Oct 12, 2018 Hathway Customer Care's response Dear Satish_29, We have forwarded your concern to our team, an executive will get in touch with you. Regards, Hathway Broadband | |||||
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