[Resolved] Hathway Cable & Datacom — internet connection closed due to bill plan issue | |||||
My account no is[protected] with registered email id is [protected]@gmail.com. I have taken a internet connection on 18th june'17 from a sales person of hathway. His name is kishore gawande and mobile no is [protected]. He explained my that if you will pay for 6 month then you will get additional 2 month i. E. 8 month in the same package. He is very irresponsible. We paid total amount on the same day. He provided me bill of receipt after several reminder. From 13th dec'17, i am getting call regarding renewable of of internet plan and explained same thing to all their customer agent that i am not getting 2 month extension. Would you please look into it. Everyone is saying different different thing. I am totally frustrated of their service. I have raise several complain about the same. I have send alots of mail and doing call but not getting the solution. Almost 23 days passed and nobody to care services, only they are keep telling lie concern team is working. I am attaching the bill receipt for your reference. Was this information helpful? | |||||
Feb 7, 2018 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support Jan 06, 2018 Hathway Customer Care's response Dear Sir, we apologize for the inconvenience. An executive will get in touch with you ASAP. | |||||
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