[Resolved]  Hathway Cable & Datacom — internet is frequently getting disconnected to my amazon prime stick.

Address:hno-1-1-344 balaji nagar colony road 5 mohan nagar kothapet hyderabad telangana, Rangareddy, Andhra Pradesh, 500035

Respected sir/madam
i have been hathway customer since past 3 years and my account number is [protected].Recently i bought amazon prime stick and while connecting it to my television net is frequently getting disconnected.i have made so many compliants for about 7 days and there is no proper response and they are closing complaints.Each time when i call them they are saying we will solve in 24 hours but till now there is no solution.il sue hathway if my compliant is not resolved as early as possible.kindly make a note as iam suffering mental agony because of your concerned hathway service.
Thanking you.
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Mar 4, 2020
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2020
Hathway Customer Care's response
Hi, to be able to help you further and to resolve your issue, we would be needing your City. Please share your location so that we can resolve your issue on a priority basis. Thank You! Hathway Customer Support Team.
Complaint comments 

Comments

I dont think the employees are working and taking the action correct.

It's been 10 days these people are touchering me.

No proper reply. Arrange call back [protected] from very top level management.

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