Hathway Cable & Datacom — internet speed issue

Address:

Hyderabad, Andhra Pradesh, 500039

Hi,
A/c No: [protected]
Mobile No: [protected]
Mail Id: [protected]@gmail.com

i am facing internet speed issue from December very badly. i am getting only 1 mbps instead of 40 mbps. i had made many calls to support center to resolve issue. but my problem not yet resolved.every they give false promises.

below are the request id's from December.

08122017W990378-1
10012018C0328
21012018W582435-1
26012018W654196
27012018C13800
03022018W781145
04022018W787954-1

and i here very bad response from your team, they have closed all the tickets without resolving my problem have took 6 months subscription in Jan. please disconnect my connection ASAP save my phone bills at least.

i am very much unhappy with your service since last 2 years, i have paid more phone bills then your connection. and i have no guarantee that you will provide service.

below is the proof for service provided by hathway.

Inline image 1

Very much thanks for your poor service from last 2 years, and i am hoping and very much appreciate if this final complaint will be resolve soon from my end .

Thnks,
Shravan

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