[Resolved] Hathway Cable & Datacom — modem submission

ayush baranwal

from Shimoga, Karnataka

Address:

560067

Hi,

I recently got a message from hathaway to submit the modem to avoid legal proceedings. Though i have already told the hathaway customer care that i lost my modem while relocation and would not be able to comply with their request. I asked them to relocate my account to the new place but said that it can't be done as there is no connection. So i asked them to close my connection many a times. But they haven't complied with request. Now out of the blue i got this intimidating message. What sort of service is this?

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Dec 19, 2019

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Nov 14, 2019

Updated by ayush baranwal The customer number is changed to [protected]

Verified Support

Nov 14, 2019

Hathway Customer Care's response Dear ayush baranwal,

Appreciate you reaching out to us, we understand how inconvenient this could be. We have forwarded your concern to our team and an executive will get in touch with you shortly. Thank you