[Resolved] Hathway Cable & Datacom — no refund till 40th days!!

Pankaj Kapse 2019

from Mumbai, Maharashtra

Address:	Aurangabad, Maharashtra, 431001
Website:	www.hathway.com

I had opted for braodband connection at my residential address aurangabd cidco n4 0n 23 oct 2018

Sales executive gave me conformation of connection in 2 days, insted of giving demo and inspecting feaibility in that area took cheque and enrolled my connection.

Hathways broadband account number : [protected]

Later 3 days i was informed that connection cant be established, i requested for rufund - i was told refund will be processed in 7 working days on 30 oct.

I waited till 8 nov 2018 - asked to hatways guys my refund - surprisingly they havnt made any request from their side till 8 nov 2018. Not even today on 10 dec 2018 — almost 40+ days now - have not recived any refund cheque or any type of communication from hatway broadband.

Which is very unprofessional and we can say, hathway using our money without providing us interest.

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Jan 10, 2019

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2018

Hathway Customer Care's response Dear Pankaj Kapse 2019,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband

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Comments

Aswin Ronaldo

from Bengaluru, Karnataka

I have request for Shifting my home, they won't response nd closed my request. again i explain the details and rise the request and again the closed my request without solving the issue or my permission so many time i facing the issue finally i deactivate my account and i ask the advance refund but they not ready to give