[Resolved]  Hathway Cable & Datacom — refund not done for my broadband connection : acc no - [protected]

My acc no: [protected] (Hyderabad, kothaduga). I recharged my connection in advance for 3 months, but got transfered to bangalore after 15 dyas. So logged a complaint on 19-jul-2017 complaint no: 1807201w986779 to transfer the connection to bangalore, also send a email to hayhway id and bill desk id, but ticket got closed without resolution. Again raised a new compalin 22072017w036958 again no solution and compalint got closed stating that it can be transfered to bangalore got this confirmation from bill desk but after than no followup done. So logged one more compalint no 25072017w075044. I which resolution is given. Due to relocation money can't be refunded.

I don't understand, i have not even used that connection and since they are not able to tranfer my connection from hyd to blr i have asked to disconnect my connect and refund the remaining amount. Which they said can't be done.
From a company like hayhway we dn't expext this type of service and cheating.
By taking money without any reason.