[Resolved] Hathway Cable & Datacom — refund requested as installation was never made.

nandakumar0607

Address:

Hyderabad, Andhra Pradesh, 502032

My account no. [protected] i paid the amount ₹ 3179 on 25 march 2019. The connection was not made. I asked for the refund and i have not received the refund. I want my refund as soon as possible. I have sent numerous mails to them even to their nodal team, the agent named with the contact number [protected] has given me an incorrect information that the area was feasible and collected the money from me. Now he doesnt respond to the calls or messages and declines all my calls.

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Apr 30, 2020

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2020

Hathway Customer Care's response Hi, Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.

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Comments

Ravsnims

I was asked to pay for 1 month of services but it's been 3 days and I still don't have the services installed. They are not even answering my call now. I paid them 425 through the link provided by Hathway for Phonepe.

Hathway Customer Care's response, Mar 27, 2020

Verified Support

Hi, Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your Hathway account number and City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.