[Resolved] Hathway Cable & Datacom — regarding money refund. | |
Hi team My name is sanjay kumar, dev nagar, karol bagh, mobile no.[protected], e-mail id-kr. [protected]@gmail.com My hathaway broadband no.[protected] I have paid rs.400/- (Rupees four hundred only) online on 26th july 2019 for the re-installation of hathway broadband from sarojini nagar to dev nagar karol bagh, but when i called him he refused to re-installed. I have requested many times to active my account and refund my money but still waiting a huge time of 5 month neither the connection has been re-installed nor my money was refund. When i called customer care they answered that a/c no.[protected] was under the name of seema sharma instead of sanjay kumar. Thus, worst service i have faced. I want to refund the amount immediately. Was this information helpful? | |
Jan 10, 2020 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support Dec 09, 2019 Hathway Customer Care's response Dear Sanjay Kumar6565, Appreciate you reaching out to us, we understand how inconvenient this could be. We have forwarded your concern to our team and an executive will get in touch with you shortly. Thank you | |
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