Hathway Cable & Datacom — regarding the refund issue | |||||
I took hatway connection in hyderabad, after a few days say 15-20 days, i had to relocate to pune. First of they started the connection 3 days later even after full payment for 3 month, leave it that's not the issue. The issue is i have contacted them and aksed that i'm relocating to pune so whether the refund is possible for the 56 days of plan left in my account or else i'll reloccate the connection to my friend's house. They said sure sir, our billing team will contact u and get you the refund. All you need to reply with your account detils to email when u get it. I have waited 7 days, then started calling, i have raised a total complain of about 9 times, every time i raised the complaint tgey said you'll get a email from our team for refund. It's been 1.5 months. Now they are saying that the refund is not possible. Are you kidding me? Its not about the money, its about the time values and frustation you have given sin 1.5 # months. I have the voice clips as well with me in which on they very first time they said the refund is possible and since one months every executive told me that you'll get the refund. Now a guy name kaushik, whi work for hathway broadband in hyderabad talked with his team lead and gve me the # that it is not possible to get you the refund. Why? Why u have waited my time, money, values gave me frustation since 1.5 months. I need an answer for sure. Also i'm ready to take this matter to court and sue this company. Get me my refunds or a well decorated argument in context of this which can keep me shut. My hathway account number is [protected], my email id to which it is registered is [protected]@gmail.com Was this information helpful? | |||||
Hathway customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
30%
Complaints
6928
Pending
0
Resolved
2006
View all 6928 Hathway reviews & complaints
+91 25 3252 0310
+91 11 6165 6655
+91 25 3252 0330
"Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
View all Hathway contact information
We have changed our room on 1’st April and it takes 7 days to install wifi input new room. We haven’t used Wifi for 7 days and our Wifi going to expire on may 2’nd so please extend our Wifi for 7 days
Thanking you