Hathway Cable & Datacom — sales / cancellation of broadband connection

Address:

SULTANPALYA RT Nagar Post, 560032

Requesting you to cancel my broadband connection as cable guy never visited for installation at my address.

Misleading and wrong communication /false promised / no response after payment/ unprofessional staff / wrong commitment/

I was told i will get the installation today and asked to make a payment on priority basis and the same was done rs.2652.00, (Within five minutes he made me process the payment) like hathway is one of fastest service provider in bangalore. Seriously.

It is not about a money... It is about trust factor.. If you cant do it "do not promise".

Honestly: i like the way i had conversation with act fibernet sales guy - he straight away said - it is not possible for next 7 working days. Simple...

The person who is in charge of this never answered the phone since payment his number is[protected] mr. Thimmaraju and his manager number is [protected].

You customer service number which never gets connected. Most of the times or connected after chosing all the ivr options then dropped while connecting to the agent... WowwwWWW.. another surprize... Great going..

I want a refund and get this cancelled immediately.

Name: tanveer ahmed
Contact no: [protected]
Account no : [protected]

I have attached all bill and the conversation which i had with your useless staff.

Please i don't need your broadband connection i already got it from my work..

Cancel and process a refund at the earlier.

Thank you for your pathetic service.. I did not see your review online else i wouldn't have requested for a cinnection with you folks.

Feel free to contact me is you need any information.