[Resolved]  Hathway Cable & Datacom — Worst downtime and world's worst customer care service

Address:

Chennai, Tamil Nadu, 600100

Totally a great #. I don't even recommend their services. Please all customers move on to airtel or bsnl or jio broadband. I heard that hathaway is investing 500crores in chennai. I bursted into laugh... Becoz they don't even have a working data center that can provide broadband connections. Plan is 1000gb and promised speed is 150mbps. My friend trolled them. Yes. Its jus a fake plan. Your speed will be 10mbps and you won't even cross 100gb /month.
Jus before 20 days i got their connection... Now u requested to cut those and requested the amount back... I paid 2000rs and they will return 500rs.
I called their customer care, no replies.
Totally waste of worthy 20 mins in my life.
... I am a great fan of cricket and can't even watch a match on hotstar... Internet sucks... Not internet... Hathway sucks... Please be away from their service... I called all their customer care numbers... Some times attended... They asked me to. Weight... After 6mins they will cut your call. I don't know why robots are sitting in their office.
My account number is
Dear subscriber, account no [protected] you have 7 days left for your plan expiry date 23-jun-17. Renew your account / make extra usage top up online by using master / visa credit or debit card. Please visit HTTP://bill.hathway.net:7607/selfcare/index. Php? R=login/bb

Note... After 7 days... I will smash the routers provided by hathway...
I totally regret now...
I. Am. Sitting without watching ct2017 and can't even perform a purchase online.
Can't even book medical things for my friend.
Can't even book tickets to go home.
Can't even book food.