Hathway Cable & Datacom — worst service ever after paying broadband bill but still plan is not activated after more than 24 hours

My name is prachi and i took braodband wifi coonection from hathway my account no is [protected] before expiring my plan i call to your customer care team that is plan no new intex 3 is for 400 gb data for per months or for three months ? So customer care manager said yes these is for three months.

i pay the bill of rs 1797 now your customer care team said your plan no is deactivated so why u people did not update the plan details on the websites ?? Is this my mistake?

And i also call to your customer care team and they said now you have to wait for 4 hours it has been more than 5 hours and there is no response.

*My issue is your website is not updated in terms of plans?
*After paying money i did not getting any bill??
*I also want to know what is my plan and how much data i will get and till what time it will validate??

*Your technical boy is still not contacting us because your router gas some liquid lickage??

I having lots of issues regarding you and after my plan get over i will disconnecting your hathway connection

Also find the attachment of your foolness that your deactivated plans are still on websites.