Hathway Cable & Datacom — Wrong billing

Satish Chadokar

Address:	411057
Website:	Hathway broadband

Hi,

I am satish, my account no is : [protected].
It was my bad luck thats way i have opted hathway broadband.
Previously my connection was prepaid so i have rechaged it with 900 for 1 moth. But cc say that we will not give you option of 1 moth in prepaid.
Then i asked what about my 900 rs that i had already recharged as previous call with cc, they mentioned it could be adjusted in your bill.

Which is not adjusted yet. — 1

Again i had chat with cc for put on hold my account some 1 month.
They just said you drop mail to us with date so that we can put your account on hold on this duration.

But they havent done this.

They sent me a bill for 2 moth with big total.
Very bad service provider and lair.

I have that call and mail with me.
Can you help me on this.

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Hathway customer support has been notified about the posted complaint.

Aug 22, 2016

Updated by Satish Chadokar [protected] Forwarded message[protected]
From: Satish Chadokar <satish.[protected]@gmail.com>
Date: Sat, Jul 9, 2016 at 6:03 PM
Subject: Re: Put Account on hold request
To: [protected]@hathway.net

Hi, please send me confirmation mail as well.

On 09-Jul-2016 3:27 pm, "Satish Chadokar" <satish.[protected]@gmail.com> wrote:
hi,

I would not be in Pune from[protected] to[protected]..
Could you please put my account on hold for this duration.

Start Date :[protected]
End Date :[protected]

My Account no: [protected]
Name : Satish Chadokar
Reg. Mob : **********

Thanks,
Satish