[Resolved]  Hathway — Complaint about disgusting behaviour of Hathaway technical person in Laxmi nagar and poor service.

Address:

laxmi nagar

I want to file a complaint against Hathway technical person name neeraj his mobile number is [protected] and also another technical person whose name is rupesh his mobile number is [protected].
I just installed hathway connection in my office last month. the address of my office is 3/102 office 403 4th floor.
I faced some technical issues yesterday morning. I already filed a complaint against the same on [protected] on this number and my service id is 01102021W169163.
my customer id number is [protected] and my registered mobile number is [protected].
when i called the neeraj he said to me that ok i, ll send the concern person almost 5 hours back. but now when i called him 5 to 6 times he put my number on black list and he is not even responding as well as rupesh is also a technical person and he is also not responding to my call.
I am running an IT company for which I need fast and stable internet. That's why I choose hathway for better service instead of airtel or jio.
But now i think that was my biggest mistake so please tell them behave properly to your customers or you will be loss your many long term trusted customers because i already heard something from their own salesperson that the new main owner of this franchise of laxmi nagar is very careless so his employes treat their customers for granted.
I am already in a loss because i am not able to use internet for their poor services.