Hathway — Connection cheating

Address:

Girinagar , Bangalore

Dear sir/Madam,

On 30th June 2019 ie last year, I enquired online for hathway internet connection feasibilty in my area. I got a call from a person who said he is hathway representative. His name is Gangadhar and his mobile number [protected]. He said there is feasibility in our area and visited my house collected 1000rs cash for 799 plan, he took photo of my adhaar card, asked for passport photo, filled the application and asked me to sign and I did.I got OTP from hathway and some confirmation messages, A/C number everything..( [protected]). After some time hathway service person called and said there is no feasibility of hathway service in my area. After that I recieved invoice through mail. Gangadhar is not picking the call, I called customer care, they are saying to browse internet even after listening to what happened. The cable not layed there is no router and there is no feasibility...how can I browse...I stay in Girinagar 10th cross. I hope this issue will be addressed seriously. I sent so many mails but didn't get any reply. Now I am getting phone calls to hand over the router, which I never received.kindly request the hathway management to take this issue seriously.

Regards,

Shashikiran P