Hathway / Gujarat Telelink [GTPL] — broadband connection gtpl fraud

Address:Ahmedabad, Gujarat, 382424

I am a gtpl broadband customer facing issue of broadband connectivity for last 15 days. Everyday i am calling up their customer care and they close the request without any resolution. Everyday i talk to their executives and it seems like they are reading again and again same script. Everyday i call them and they say your complain will resolve but everyday from evening my net is not working. This is clear case of fraud and cheating, they have taken money and now not giving service also.
Was this information helpful?
No (0)
Yes (0)
Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Its a regular problem with GTPL and the support is pathetically poor. For the last 6 months, GTPL broadband was up for almost 4 months. For 2 months it was mostly down. You log a complaint and you have to keep on following for one week. But it won't get resolved. You have to literally beg for the solution and even after that It won't be solved.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6928
    Pending
    0
    Resolved
    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information