Hathway / Gujarat Telelink [GTPL] — Given plan 512 -600 kbps and result 150kbps last 3-4 month

Address:

380024

Date:[protected] minaxi panchal
The concern authority id – panchal023
Gtpl broadband 26, jalaramangar, part-1,
2nd floor, sahajanand shopping centre b/h stadium, bapunagar,
Opp. Swaminarayan mandir shahibaugh, ahmedabad -380024
Ahmedabad, 380004 mobile- [protected]

Subject: notice before filing consumer complaint gtpl services
Dear sir
1. I have purchased of internet connection plan for your company on date.[protected] reciept no.234422 amount . 7750/-
2. When i purchased your connection your marketing people give 512 to 600 kbps plan(24 month).
3. From last three months i complaint to your customer care numbers they replied every time within 24 hours then can solve our problems .As on date more than 90 days past no any technitian can come on my premises .
4. I have purchased 512 to 600 kbps plan but they give us only 150kbps to use or they have server down problems so i cant connect my server to the internet.So i cant use internet properly.
5. Company provides online complain facilities i have complaint before 15 days but they cant replying what to do.
6. We are doing business online like sharemarket, online marketing, email checking and my son also lose online study material from last three months .
7. I have lose of 2 lakh rupees estimated cost of business inquiry, prompt email reply.
8. I can give you time of 7 to 15 days settlement of this issue otherwise give me refund of given amount with 2% interest per month ( 7750 + 2% interest per month).

Yours truly
User id :panchal023
Reg.Mobile no:[protected] (Real contact no:[protected])