Hathway / Gujarat Telelink [GTPL] — Gtpl broadband failure

Address:	Ahmedabad, Gujarat, 380050
Website:	Gtpl.net

I have been using Gtpl Broadband from March 2016 (7months). And there has been not a single month almost when I didnt had to complain for the connection.

Even after complaining for several times for the same problem, the complain is never handled in a specific period of time.

It took more than a month to get my broadband back to working after complaining several times in May2016. we complained for more than 8 times but everytime I used receive a message that "your complain is registered and will be solved in 48hrs time" and then suddenly very next day or two, I had recieved message saying your complain has bee resolved. BUT IN REAL TIME NO ONE WOULD HAVE COME TO CHECK THE CONNECTION AND THE COMPLAINS WOULD BE CLOSED.

I have also emailed to GTPL couple of times, regarding the issues I have, but I have not received any reply back.

Basically, at the point of sale I have been told that the connection is 10mbps, where actually I hardly get 5mbps even.

Customer care is just for the sake of show off.

The most crap broadban service I have ever experienced in my life.

I would suggest to people who are planning to buy Gtpl internet. Please Do not use this service, if you do not want to waste your money.