Hathway / Gujarat Telelink [GTPL] — gtpl broadband issue

Address:

ALTON Blues, Bill, Vadodara., Vadodara, Gujarat, 391410

I have taken gtpl broadband connection on 25th december 2019 and paid one year amount. On daily basis, i am getting "no internet" issue and till date i raised approx. 80 tickets and write mails to support team including appellateauthority. [protected]@gtpl.net. But no solution from gtpl. Every time they comes with standard message "we will provide solutions".

I want permanent solution or refund my money.
Mobile number - [protected]