Hathway / Gujarat Telelink [GTPL] — GTPL Broadband....USELESS SERVICE & LOOTED MY MONEY

Address:

Ahmedabad, Gujarat, 380007

Hello,
The broadband has stopped working on 12th December, 2016 and it is still not fixed. I have made few complaints, every time i had been told to be attended in 24 hours. Nothing has happened. Absolutely poor service. No Business Ethics at all. Once you have paid money, as a customer, i am helpless. Right above my flat, the connection is up and running without any interruptions and i was told that all the connection in my area are affected due to some technical fault. It is nearly four weeks since the internet is not working and my business is entirely depends on internet. Can any one help me in this to resolve the issue?

To all other readers of this message:

STONGLY RECOMMENDED NOT TO BUY GTPL BROADBAND AT ANY COST. Customer service is pathetic, no manners at all. Email services is also stupid. They are investigating my complaint since last two weeks as i have asked for refund, no concrete reply. I HAVE BEEN LOOTED.

Thank you,
Bhavesh Vasa
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