Hathway / Gujarat Telelink [GTPL] — internet is not working and worst service

Address:

D-64/29 K-1-R, Bank Colony, Jai Prakash Nagar, Mahmoorganj, Varanasi, Uttar Pradesh 221010

My name is madhu kumari from badi gaibi varanasi. I am consumer of gtpl broadband since 2 months. I paid rs.5000 for 9 month and from 10 july my router's light is started red blinking and internet is not working. When i complained in gtpl custumer care they told me they resovle my problem with in 2-3 days but today 12 days hasbeen passed but i didn't get any call any kind os service from gtpl. This campany is much worst. I need my refund. Gtpl is making there cunsumer fool. When i am trying to contact to local brach they there are not reciving my call. From the last 12 days i have expense my inr 252 for mobile recharge i want my 5000+252 rupees back.. From this # campany.

My custumer id madh_30
Registered moble number [protected]