Hathway / Gujarat Telelink [GTPL] — packet loss in broadband

Address:

384001

My name is hasmukh solanki and i have a gtpl broadband connection. I am using it since 2.5 years but since last 1 year there is packet loss problem in my connection and i have complained about it 6-7 times but they are saying your problem will not be solved and you have to use it like this only.
I am a streamer on youtube so packet loss problem is a huge headache for me and they are not even trying to solve my problem
My connection is on [protected]