Hathway / Gujarat Telelink [GTPL] — Regarding broadband service

Jimmy Patel

from Mumbai, Maharashtra

Address:	380013
Website:	gtpl.net

Here i would like to inform you that my gtpl broadband service is not working since last 10 days, i've registered compliant through gtpl web site on 23/10/16 (complaint no[protected], 28/10/16 (complaint no[protected] and 31/10/16 (complaint no[protected]. but still it is unsolved and this type of problems i faced once in a 2 months, it means it's a regular problem. so many times i've called to their customer care executive and every time they told me that it will be solved with in 24 hours. so request you to look into this matter and solved this problem as soon as possible.

User id - jimmy_patel8

Regards,
Jimmy patel

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Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.

Nov 03, 2016

Updated by Jimmy Patel It is not resolved, still my broadband connection is not working.

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Comments

Parbat Patel

from Anand, Gujarat

I have paid for BB internet plan of 2 Mbps at my home...but company is not providing BB service regularly and with speed as per plan...reapeated reminders and mail...company is not doing anything to put internet service into order...we all at our residence area having this problem...