Hathway / Gujarat Telelink [GTPL] — Unethical organisation

Address:Ahmedabad, Gujarat, 382340
Website:www.gtpl.net

I have been using GTPL broadband services since december 2014 and had it renewed in march this year. Since July, every alternate day I have to lodge a complaint regarding disconnection (651 error). Customer service executives are so unethical that they pick the call but keep it aside (I can hear background noises). I have the same issue and it's a big opportunity cost for me as I have paid for 1.5 year in advance. Even writing to nodal, appellate officers doesn't fix the problem on permanent basis. I won't recommend GTPL to anyone.
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Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
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    30%
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    Resolved
    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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