Hathway — hathway broadband hyderabad not refunding paid amount

Address:	Hyderabad, Andhra Pradesh, 500050
Website:	www.hathway.com

Hi currently i have months subscription till september 2018
I have raised a request for relocation my internet connection to my new location.
But hathway is not able to provide me connection due to some internal issue...
Then i have made a refund request.
After few complaints they started to say my registered mobile number is not reachable. Later with a serious talk they started to say we are not refunding any money.

Here are my details
Account no [protected]
Phone [protected]
Email m. S. [protected]@gmail.com
Address to shift the connection
Flat no de1-406,
Aarambh township,
Rajiv swagruha corporation road,
Papi reddy colony,
Chanda nagar,
Hyderabad, telangana 500019