Hathway — Hathway broadband not working for past 10 days

Address:V2, 2nd Floor, Block 5, Akash Ganga Apartments, Sai Baba Nagar, Thangam Avenue, Pallikaranai

Hi I have 2 hathway broad band connections Account No: [protected]
Account No: [protected] and both are not working since 4th Dec 2023 and I have raised 2 separate complaints and no one has ever called or none of the customer care numbers are responding. I have paid for the whole month in advance and this is the worst customer service I have seen. I am living in an apartment complex where all other service providers like ACT, Airtel is working without an issue.
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    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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