Hathway — Hathway worst customer service

Address:Bangalore, Karnataka, 560075
Website:www.hathway.com

I was trying to reach them via phone, email, etc but all I get is to wait for long time. Whenever I tried to call the customer support they ask me to wait for 3 hours which they promised they're representative will call me back. I never got call from they after 2 days but all of sudden they call me after few days asking for the address details (I have given my details address 4 times, but still these people just waste the time). I think hathway is not concerned about their new customers or either respect consumers. I tried sending email but still no proper response. How could this company be so careless of handling the consumers. As of my part, I've raised complaint here. Let's see how hathway responds. Hope not to be like pathetic airtel service.
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    30%
    Complaints
    6929
    Pending
    0
    Resolved
    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information