Hathway — Internet Down More Than 2 Weeks

This is in regards to my broadband connection with Hathway ISP in Noida sector 56.
Its been more than 2 weeks i am facing problem with my internet (Internet Not Working) and issue has not been resolve yet.
Made several complaint against them but there is no resolution till date.
Sometimes it works but most of the time it doesn't work.
Would request you to please help in this matter.

My personal details are as follows:
Name: Mohan Sarkar
Registered Mobile Number: [protected]
Customer ID with HATHWAY: [protected]
Email: [protected]@gmail.com

I need reimbursement or compensation for two weeks or if they can extend my services.

Please call/write me in case you need any information.