Hathway — Link down daily from 1pm to 7pm

Address:Bangalore, Karnataka
Website:www.hathway.com

My user id in hathway is 1589195. Everyday the link is down from 1pm to 7pm. When complained, we always get a standard answer that it will take 24 hours to recover. We took the connection so that we can work from home but due to the link down daily, it's not possible. We have to use Tata Docomo 3G dongle which is much much better because it doesn't go off in between like Hathway during meetings. Very bad service. We are stuck with 3 months package else we would have changed the service provider long time back. Request others not to get cheated like us. I will post all the details and call records soon on social network.
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The net usage by us is low as we just started the plan of 3 months net of 15 gb unlimited and we got a message by the company that we have used 100%. I just cant understand how its possible that the plan got over within a month.
I request you to give details of the usage of net as early as possible.

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    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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