Hathway — Moved out from location and charged Rs.425 for holding the device once returned amount will be refunded

Address:

HYDERABAD

Hi Sir,
I have taken the Hathway connection Account number-[protected] and moved from the location on Jan 2020 and informed to cancel the connection and it deactivated on 16th March 2020 and device is with me and due to covid not able to return.I got calls from numbers[protected] Kalyani) on 12/11/2020 &[protected]Neha) on 18/11/2020 from Hathway saying that you want any new connection but i told no they started talking that legal action will be taken if you not pay Rs.425 then i reject that i won't pay it looks fraud call then they told that amount will be refunded once returned the device and also person will be sent for collecting the device, i got message that plan Rs. 425 was actived, but when I called told me that please ignore that message, Still now but no one has called me, I keep on calling every on above numbers but no proper response also I enquired in head office about the return the device they told me it will not be returned, Then i realized that they have done the fraud to me, I am not staying in that location how come plan activiated Please take action on this kind of frauded activites and do favour to me