Hathway — My plan not activated even after I paid

Address:

Flat No 303 & 304, 3rd Floor, Stanza Building, Himayat Nagar, Hyderabad - 500029 (Near Liberty Circle)

My hathway account number: [protected]
Actually today[protected] i recharged 425 ruppes for broadband connection up to 1 month until now my plan not activated i transferred money through phone pe app could you please activate my plan as soon as possible and i also contacted hathway customer care via phone [protected] they were irresponsible not even they are not able lift call i called multiple times but no use please intiate my plan if not refund my money as soon as possible

Regards
Thank you